Payment Charges & Transaction Fees Explained

We believe in transparency and want you to clearly understand any charges that may apply when making payments on our platform. Transaction fees are determined by the payment channel used and are applied by the payment providers, not arbitrarily by us. Below is a detailed breakdown to help you choose the option that works best for you.

PalmPay Payments

When you make a payment into our PalmPay account, a 0.6% transaction fee is applied to payments between ₦10 and ₦10,000.
For larger payments above ₦10,000, the charge is capped at ₦50, meaning you will never be charged more than ₦50 regardless of how high the amount is. This makes PalmPay a cost-effective option for higher-value transactions.

9PSB Payments

Payments made via 9 Payment Service Bank (9PSB) attract a flat fee of ₦35 on every transaction.
This charge is fixed and does not change based on the transaction amount, making it predictable and easy to plan for.

Moniepoint / Wema Bank Payments

All payments made through Moniepoint or Wema Bank attract a 1% transaction fee, regardless of the amount paid.
This percentage-based fee applies uniformly across all transaction sizes.

Important Note

All transaction charges are automatically deducted during payment processing. We recommend reviewing the applicable charges before completing a transaction so you can make an informed decision. Our goal is to provide you with multiple payment options while keeping fees as fair and transparent as possible.

If you have any questions or need help understanding these charges, our support team and in-app assistant are always available to guide you.